Privacy Policy
Effective date: 01 January 2026
1. Who we are
Textgrasp Institute provides online copywriting courses and related educational services. You can contact us at [email protected] or +1 (415) 915-2048.
2. Personal data we collect
- Account data: name, email, and password (hashed).
- Transaction data: purchased courses, prices, and timestamps.
- Communication data: messages you send us and support records.
- Usage data: pages visited, device/browser information, and approximate location derived from IP, collected via analytics with IP masking when available.
- Cookie data: essential cookies to maintain sessions and preferences (e.g., theme).
3. How we use your data
- To provide and improve our services, including course delivery.
- To respond to your requests and provide support.
- To process transactions and maintain accurate records.
- To secure our systems, prevent abuse, and enforce our terms.
- To send service emails (e.g., access instructions, policy updates). You can opt out of non-essential emails.
4. Legal bases
Depending on your location, we process data based on contract performance, legitimate interests (e.g., service improvement and security), consent (for certain cookies and communications), and compliance with legal obligations.
5. Sharing
We do not sell your personal information. We may share data with service providers acting on our behalf (e.g., payment processing, analytics, email delivery) under data processing agreements, and with authorities if required by law.
6. International transfers
If we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and security controls.
7. Retention
We retain personal data only as long as necessary for the purposes above, to comply with legal requirements, and to resolve disputes. Account data is retained while your account is active; you may request deletion.
8. Your rights
Subject to local laws, you may request access, correction, deletion, restriction, portability, or object to certain processing. Contact [email protected] to exercise these rights.
9. Cookies
We use essential cookies to maintain sessions and preferences (including theme and cookie consent). See the cookie banner in our footer for choices. Analytics cookies, if used, are configured for minimal data collection.
10. Security
We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit and access controls. No method of transmission is 100% secure.
11. Children
Our services are not directed to children under 16. If we learn a child provided personal data, we will delete it.
12. Changes
We may update this policy to reflect operational, legal, or regulatory changes. We will update the effective date and, when material, notify you via email or product notice.
13. Contact
For privacy questions, email [email protected] or write to: Privacy, Textgrasp Institute.